Boutique Japan is in search of a skilled and bold Full-Time Gross sales Specialist to affix our gifted distant group.
You probably have skilled journey business expertise as a gross sales specialist designing bespoke journeys for savvy world vacationers, you could be the right match! Expertise as a gross sales specialist within the business journey is strictly required for this position.
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Who Are We?
Boutique Japan is an award-winning journey firm that focuses on crafting bespoke journeys for vacationers from world wide.
Together with the distinctive experiences we provide, it’s our excessive consideration to our shoppers’ pursuits, priorities, and preferences that help us be sure that every of our vacationers has a tremendous journey.
We love what we do, and are captivated with treating each activity and interacting with an extremely customized method.
Be taught extra about our group!
Who Are You?
You’re an extremely motivated luxurious journey gross sales specialist in search of an thrilling new alternative alongside a tight-knit group of passionate journey obsessives.
As a skilled and gifted journey business skilled, you’re equally comfortable with luxurious vacationers searching for white-glove service, and adventurous high-end vacationers in search of off-the-beaten-path experiences.
You’ll tackle a difficult position at a dynamic US-based firm, work on a distant foundation, and stay and breathe journey (each by way of Boutique Japan and our sister model, Boutique Explorer).
Important Abilities and Expertise for the Function
We’re in search of a skilled Gross sales Specialist who will creatively and effectively design actually distinctive itineraries for our subtle but unpretentious shoppers.
The place requires a rare work ethic, paired with a mixture of creativity and excessive consideration to element. Important expertise and traits embrace:
- At minimal one to 2 years of expertise as a gross sales specialist within the journey business
- Native-level English fluency and excellent writing and communication expertise
- Familiarity and ease with a variety of software programs and apps
- Excellent customer support expertise, and a refined skill to deal with each interaction with an authentically customized method
- In depth world journey expertise, and a palpable enthusiasm for journey and journey
- The power to focus single-mindedly on the duty at hand, whereas concurrently managing quite a few tasks (and the calm perspective to prioritize properly)
- A stage of consideration to element and conscientiousness that sometimes makes others marvel why you care a lot, coupled with the power to take a step again and see the large image
- An intrinsic need to do nice work, and observe documentation of with the ability to handle your self (we’ll assist you, however you should be self-motivated to excel)
- A relentless need to enhance your self, in addition to these round you (each personally and professionally)
- The humility and honesty to confess whenever you don’t know one thing, mixed with the resourcefulness that will help you discover options to difficult questions and requests
Gross sales Specialist Duties and Tasks
You can be chargeable for placing collectively painstakingly thought-about itineraries across the distinctive preferences and priorities of our shoppers. As you grasp your tasks, you’ll tackle a rising variety of shoppers, serving to create distinctive experiences for vacationers from world wide.
Duties and tasks could embrace, although should not be restricted to, the next:
- Reply to new inquiries from potential vacationers in a heat, human, and exceedingly skilled method, mainly by way of electronic mail and phone
- Exhibit your intensive information and experience through insightful concepts and questions, and browse among the strains to dwell in on key traveler pursuits and wishes
- Keenly understand traveler personalities and preferences to thoughtfully recommend best lodging, guides, and experiences
- Manage disparate journey concepts and priorities into cohesive bespoke itineraries that match and exceed the expectations of extremely skilled world vacationers
- Possess the creativity to rapidly and effectively design route outlines, and endurance to painstakingly map out advanced itineraries in minute element
- Compose correct and fantastically written descriptions of locations and experiences
- Carry out in-depth analysis on quite a lot of matters
- Meticulously handle advanced journey budgets involving a large number of things, and keep excessive ranges of element and order in document protection and updates to inner information and paperwork
- Seamlessly and concurrently help vacationers at numerous levels (ie, new inquiry, discovery, proposal, and many others.) of the method
- Provoke bookings with guides, lodges, ryokans, and different suppliers
- Talk extensively with group members and suppliers all through the reserving course of to make sure preparations are executed flawlessly
- Meet and exceed bold gross sales targets
As a member of our small and nimble group, additionally, you will have the ability to play an energetic position in regularly “leveling up” how we do issues, and thus assist form the continuing evolution of our firm. This is applicable to every part from administrative processes, to how we work together with one another as a distant group, and naturally our vacationers’ experiences!
Essential Parts
This can be a difficult position, and you’ll be working full time. However you received’t be working from a cubicle (until cubicles are your factor), as a result of the place is distant.
Your Location
Boutique Japan has been a US-based distributed firm since we began in 2013, and it is a distant job for a US resident. As a close-knit group, we talk with each other by way of numerous instruments, and meet for uplifting in-person retreats on common one to 2 instances a 12 months.
However as interesting as it may be to some individuals, we received’t sugarcoat it: distant work shouldn’t be for everyone. Many individuals choose the construction and interaction of in-person workplace positions, and distant work will be lonely. So when you get the sensation that distant work may not be best for you, please believe your intestine.
We’re results-oriented above all, and while we’ll present loads of steering and assist (we wish you to thrive), you have to have a confirmed observe document of efficiently managing your self.
Your Schedule
This can be a full-time job of 36 hours per week, with full days (ie, 8 hours) Monday via Thursday, and half-day Fridays.
As a US-based firm, we work mainly throughout North American enterprise hours. However, you may sometimes have to coordinate your schedule to talk with vacationers and distributors situated in different time zones, which can require a level of flexibility in your half.
Compensation, Advantages & Perks
Pay can be commensurate with expertise and expertise, composed of a base wage plus fee. Offered you excel within the position, you should have the opportunity to extend your stage of duty and compensation.
To enhance your pay, we provide the next advantages and perks:
- The prospect to work on an enjoyable and dynamic group, in an organization the place there may be room so that you can develop and make a major influence
- The chance to work remotely
- A human schedule that prioritizes outcomes and deliverables
- Well being and dental insurance coverage
- 401(okay) with as much as 4% firm match
- Beneficiant paid break day, sick depart, plus US national holidays
- Enjoyable and productive in-person group meetups (previous places have included Japan, Mexico Metropolis, Joshua Tree Nationwide Park, and extra)
- An annual FAM journey starting within the second 12 months of employment
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I’m Able to Apply! What’s the Subsequent Step?
We sit up for your utility!
The appliance deadline is August 18 . However, we could close the application window sooner, so don’t wait until the due date to use. Someplace inside your utility, be certain to incorporate the phrase onsen.